š About me
With severalĀ years of design experience, including 6 years teaching Product Design at the secondary school level, I am a passionate designer with a sharp eye for detail and a knack for problem-solving. A collaborative team player with strong stakeholder management skills, I am dedicated to developing user-centered products that align with business goals. I prioritise product testing and continuous iteration, ensuring my work consistently delivers high-quality results that exceed expectations.
š§š¾āš»Ā Current RoleĀ -Ā Product Designer atĀ New Look
As a Product Designer on New Look's Store Experience team, Iām contributing to Project Manchester, an initiative focused on boosting profitability by enhancing the omnichannel experience. Collaborating with project managers, tech leads, and engineers, Iām working on key projects including a mobile payment solution to streamline checkout on the shop floor, improving both efficiency and customer satisfaction. Iām also involved in a showrooming initiative that allows customers to explore online-exclusive products in-store via QR codes, bridging the gap between physical and digital shopping. Additionally, Iām developing an app-driven in-store mode to create a personalised shopping experience for customers during their visits. These projects are aimed at driving customer engagement and increasing profitability for New Look.
šŖCore skillsĀ
Stakeholder management
Persona definition
Competitor analysis
Workshop facilitation
User flow creation
Experience workshops leadership
Inclusive design and accessibility compliance
Design sprint, prototyping, and iteration
User testing and feedback analysis
Visual design and handover